Do You Handle Tenant Inquiries?
You may already know that it’s essential to answer traveler inquiries within minutes – or risk losing the booking. We’ve eliminated the need for homeowners to be on-call around the clock with our in-house team of military travel experts. They respond quickly and professionally to every inquiry, pitch your property to past guests, and confirm reservations on your behalf. They’re available by phone, email, and text including nights and weekends.
Our military travel experts are also equipped to answer questions about your rental using the information we’ve gathered during the on-boarding process. You won’t need to continually answer questions like “Which rooms have TVs?” or “What’s the WiFi password” – we’ll be able to give the traveler that information on the spot. Our goal is to make this a completely hands-off investment for the homeowner.