FREQUENTLY ASKED QUESTIONS

FAQ: TENANTS

A crash pad is a fully furnished temporary lodging experience that’s available to
military service members and dependents. Most crash pads are rented by the room, and some crash pads are specifically designed with families in mind. You can check out a list of available crash pads and locations here. You can also learn more about how we serve those who serve, here.

If you are looking for reliable off-base TDY military housing in San Antonio, TX choose Military Crashpad. As a rental company owned and operated by members of the real estate community with extremely recent military experience, we know the importance of having reliable, comfortable housing while you are on temporary assignment duty. Due to our various backgrounds, we were able to develop a model that is both different from the typical TDY experience and similar to the at-home experience that our members are used to. We attempt to cater to our members’ needs when it comes to housemates. Want to live next to someone who is in your same career field? Done. Or would you prefer to learn about another job and see a different perspective? Easy. Here at Military Crashpad, we work to make your off-base lodging a memorable experience. Our house provides you with spacious rooms for privacy as well as functional common areas where you can socialize and make lifelong connections.

You deserve to come home to a welcoming environment where you can relax and enjoy yourself. We are proud to provide our tenants with the best living arrangements and dependable services. Our military TDY crashpad is geared toward giving back to our community and those who serve our country. We do not want you to get behind the wheel if you have been drinking, consequently we offer Lyft ride credits to make sure you get home safe.

For more information about our military housing rental options in the Greater San Antonio area, or to make a reservation, please contact us at 844-645-2723.

Yes—in fact, folks do this all the time! Please contact us here and one of our Reservations Specialist will help you make the transition.

Even if your training program already started and you’re staying on base, you can move off base at any time, without any commitment from your current on-base or off-base hotel.  You do not need a non-availability slip because we do not charge more than the on-base lodging rate.

Does Military Crashpad® have a Crash Pad or a PIT Pad? The answer is, we have both! The more technical answer is Crashpads and PIT Pads are the same things with the only difference being their location. Crashpads are fully furnished, all inclusive rental homes that you rent by the room. They usually include furniture, utilities, WiFi, cable, maid service, and basic house necessities like toilet paper and dish soap. A PIT Pad is a crash pad but it’s specifically located at Randolph AFB where they have Pilot Instructor Training (PIT). In summation to all of this, a PIT Pad is a Crash Pad located at Randolph AFB and it includes all of the same amenities. Basically, they’re the same thing!

Military Crashpad is owned and operated by military service members and families who are dedicated to ensuring you have the most comfortable experience. You can always expect us to provide you with the highest level of service, delivered with warmth, speed and a strong sense of individual pride. Our goal is to provide you a home-away-from-home and to create a community of support for you and future travelers.

We rent individual rooms and entire houses for families(at select locations). Each room is equipped with its own keypad lock for privacy and security.

We charge the standard visiting officer quarters rate (VOQ) which is currently $77/night. This is the same rate the base inn would charge you and the minimum rate you’re reimbursed if you’re on orders. This ensures you do not pay an out-of-pocket cost for your lodging. In some cases, our family crash pads may require you to pay an out-of-pocket cost.

 

FY 2020 Rates

Yes, your spouse or significant other is more than welcome at our crash pads. We only ask that you be considerate of the other people in the house. We try to provide couples with the master suite but we cannot guarantee it.

At Military Crashpad® we provide everything except food, clothes and personal hygiene products. We provide all the furniture, linens, detergent, utensils, cleaning supplies, utilities, etc. The only thing you have to worry about is bringing your own food, clothes, and toiletries.

Pets are allowed at certain locations. You will be required to pay a pet fee ($150 for houses, $300 for apartments) as well as provide documentation of current vaccines. Your pet fee will be used to do a “deep clean” after you vacate the house. Only certain breeds are permitted. In most cases there is a maximum of two pets per home. Military Crashpad® reserves the right to not allow specific pets.

Yes! Military Crashpad allows pets at most locations. To bring your pet along, you’ll be required to pay a one-time pet fee prior to check in ($150/pet). This fee is used to conduct a deep hypoallergenic clean of the space once you depart.
Some breed restrictions do apply and Military Crashpad retains the right to refuse certain pets.

For breed restrictions please see the FAQ.

  • Pit Bull Terriers
  • Staffordshire Terriers
  • Rottweilers
  • German Shepherds
  • Presa Canarios
  • Chows Chows
  • Doberman Pinschers
  • Akitas
  • Wolf-hybrids
  • Mastiffs
  • Cane Corsos
  • Great Danes
  • Alaskan Malamutes
  • Siberian Huskies

Military Crashpad retains the right to refuse certain pets for liability and safety concerns.

Yes, you must find and maintain renters insurance during the entire duration of your stay. Military Crashpad® is not responsible for any lost or damaged personal property.

No. You don’t even have to be in the military to stay in one of our houses.

Absolutely not. Unlike the base inn, Military Crashpad will not charge you for the days you are on Official Leave in the month of December. You’re able to retain your reservation with the comfort of knowing your belongings are safe behind in your room while you’re away.

The following amenities are available at most crash pads and are included in your nightly rate:

 Hi-Speed WIFI
 Cable TV/Smart TV service
 Modern High-End Furnishings
 In-Unit Washer/Dryers
 Routine Maid Service
 Game Rooms
 Theater Rooms
 Fresh Linens
 Kitchen Appliances/Dishware
 Swimming Pools (certain locations)
 Hot Tubs (certain locations)

 Complementary Lyft Credits
 Close Proximity to Base
 Access to Community Events

FAQ: DEFENSE TRAVEL SYSTEM (DTS)

DTS can be a helpful tool or your worst nightmare when trying to get reimbursed for a TDY. As veterans who have gone through this process many times before, we know how difficult and often times frustrating it can be so we have provided this Q&A, and instructions, to help navigate your TDY finance issues.

Having gone through this process many times and experienced the complexities of filing a travel voucher on DTS, we have created an easy to follow visual tool to help you navigate through your own TDY.

DTS Voucher Guide

The Government Travel Charge Card Program (GTCC) provides travelers with a safe, effective, convenient, and commercially available method to pay for expenses associated with official travel. The GTCC includes Individually Billed Accounts (IBAs) and Centrally Billed Accounts (CBAs).

DTS is an online system that automates temporary duty (TDY) travel. It allows active duty, reserves and national guard members of the Air Force, Army, Navy, and Marine Corps to create authorizations, book reservations, receive approval, generate payment vouchers, and direct payments to their bank accounts and Government Travel Charge Card (GTCC).

Look at the Defense Travel Management Office (DTMO) website.

http://www.defensetravel.dod.mil/index.cfm

If there is government lodging available at the time of your check-in and you choose not to use it then you will only get reimbursed what it would cost to stay on base.

“When adequate Gov’t Qtrs are available on the U.S. installation to which a member is assigned TDY, and the member is directed to use them, and the member uses other lodgings as a personal choice, lodging reimbursement is limited to the Gov’t Qtrs cost on the U.S. installation to which assigned TDY (44 Comp. Gen. 626 (1965)). Per diem cannot be limited based on the presence of ‘nearby’ Gov’t Qtrs (i.e., not on the U.S. installation to which the member is assigned TDY, but another ‘nearby’ U.S. installation or other uniformed facility).”

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Interested in More Information on the Crash Pad World?

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