FREQUENTLY ASKED QUESTIONS

FAQ: TENANTS

A “crashpad” is a home, fully-furnished, that you can rent a room in to stay for a period of time

If you are looking for reliable off-base TDY military housing in San Antonio, TX choose Military Crashpad. As a rental company owned and operated by members of the real estate community with extremely recent military experience, we know the importance of having reliable, comfortable housing while you are on temporary assignment duty. Due to our various backgrounds, we were able to develop a model that is both different from the typical TDY experience and similar to the at-home experience that our members are used to. We attempt to cater to our members’ needs when it comes to housemates. Want to live next to someone who is in your same career field? Done. Or would you prefer to learn about another job and see a different perspective? Easy. Here at Military Crashpad, we work to make your TDY a memorable experience. Our house provides you with spacious rooms for privacy as well as functional common areas where you can socialize and make lifelong connections.

You deserve to come home to a welcoming environment where you can relax and enjoy yourself. We are proud to provide our tenants with the best living arrangements and dependable services. Our military TDY crashpad is geared toward giving back to our community and those who serve our country. We do not want you to get behind the wheel if you have been drinking, consequently we offer Lyft ride credits to make sure you get home safe.

For more information about our military housing rental options in the Greater San Antonio area, or to make a reservation, please contact us at 844-645-2723.

Even if your training program already started and you’re staying on base, you can move off base at any time, without any commitment from your current on-base or off-base hotel.  In fact, students do this all the time! Please feel free to contact us to discuss – we are happy to assist you through this quick and easy process.

Does Military Crashpad® have a Crash Pad or a PIT Pad? The answer is, we have both! The more technical answer is Crashpads and PIT Pads are the same things with the only difference being their location. Crashpads are fully furnished, all inclusive rental homes that you rent by the room. They usually include furniture, utilities, WiFi, cable, maid service, and basic house necessities like toilet paper and dish soap. A PIT Pad is a crash pad but it’s specifically located at Randolph AFB where they have Pilot Instructor Training (PIT). In summation to all of this, a PIT Pad is a Crash Pad located at Randolph AFB and it includes all of the same amenities. Basically, they’re the same thing!

Since Military Crashpad® is so large, our network and resources are much bigger than our competitors. We are able to provide a higher standard of quality to our customers. We go above and beyond to satisfy your every need. Our houses are newer as well as our furniture. We provide 60″+ TVs, full cable programming complete with sport packages, queen size beds, and POOLS! We also provide a maid service that comes by and does a complete clean throughout the entire house. We are one phone call away from fixing any problem. At Military Crashpad® we put the service member first.

We rent individual rooms and entire houses for families(at select locations). Each room is equipped with its own keypad lock for privacy and security.

We charge the on-base visiting officer quarters (VOQ) rate ($70 a night). This is the same rate that the base hotel would charge you and what you’ll get reimbursed for your TDY which means you won’t have to pay anything out of pocket to stay with us.

 

http://www.dodlodging.net/documents/FY19-Approved-Lodging-Rates.pdf

 

FY19 Lodging Rates | Crash Pad | Military Crashpad

Yes, you may. We only ask that you be considerate of the other people in the house. Be respectful to others around you and there should be little to no problems. We try to provide couples with the master suite however we cannot guarantee it.

At Military Crashpad® we provide everything except food, clothes and personal hygiene products. We provide all the furniture, linens, detergent, utensils, cleaning supplies, utilities, etc. The only thing you have to worry about is bringing your own food, clothes, and toiletries.

Pets are allowed at certain locations. You will be required to pay a pet security deposit ($150 for houses, $300 for apartments) as well as provide documentation of current vaccines. Your pet fee will be used to do a “deep clean” after you vacate the house. Only certain breeds are permitted. In most cases there is a maximum of two pets per home. Military Crashpad® reserves the right to not allow specific pets.

  • Pit Bull Terriers
  • Staffordshire Terriers
  • Rottweilers
  • German Shepherds
  • Presa Canarios
  • Chows Chows
  • Doberman Pinschers
  • Akitas
  • Wolf-hybrids
  • Mastiffs
  • Cane Corsos
  • Great Danes
  • Alaskan Malamutes
  • Siberian Huskies

Yes, you must find and maintain renters insurance during the entire duration of your stay. Military Crashpad® is not responsible for any lost or damaged personal property.

FAQ: DEFENSE TRAVEL SYSTEM (DTS)

DTS can be a helpful tool or your worst nightmare when trying to get reimbursed for a TDY. As veterans who have gone through this process many times before, we know how difficult and often times frustrating it can be so we have provided this Q&A, and instructions, to help navigate your TDY finance issues.

Having gone through this process many times and experienced the complexities of filing a travel voucher on DTS, we have created an easy to follow visual tool to help you navigate through your own TDY. Click here for graphical instructions.

The Government Travel Charge Card Program (GTCC) provides travelers with a safe, effective, convenient, and commercially available method to pay for expenses associated with official travel. The GTCC includes Individually Billed Accounts (IBAs) and Centrally Billed Accounts (CBAs).

DTS is an online system that automates temporary duty (TDY) travel. It allows active duty, reserves and national guard members of the Air Force, Army, Navy, and Marine Corps to create authorizations, book reservations, receive approval, generate payment vouchers, and direct payments to their bank accounts and Government Travel Charge Card (GTCC).

Look at the Defense Travel Management Office (DTMO) website.

http://www.defensetravel.dod.mil/index.cfm

If there is government lodging available at the time of your check-in and you choose not to use it then you will only get reimbursed what it would cost to stay on base.

“When adequate Gov’t Qtrs are available on the U.S. installation to which a member is assigned TDY, and the member is directed to use them, and the member uses other lodgings as a personal choice, lodging reimbursement is limited to the Gov’t Qtrs cost on the U.S. installation to which assigned TDY (44 Comp. Gen. 626 (1965)). Per diem cannot be limited based on the presence of ‘nearby’ Gov’t Qtrs (i.e., not on the U.S. installation to which the member is assigned TDY, but another ‘nearby’ U.S. installation or other uniformed facility).”

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